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When I called the studio, a completely new person that I had never met answered the phone.

Because I was honestly just curious as to how the owner was going to find coverage for all the shifts I was scheduled for, I ended up calling the studio that next week during a time I was supposed to be working. Another instructor would never say a word to me (even "hello" and "goodbye") except to give me an order.Īnother reason I feel like I was singled out is because when the owner let me go, I was on the schedule to cover a lot of shifts the next week. One of the instructors ratted me out to the owner because I finished cleaning the class equipment 12 minutes before the next class instead of the ideal 15 minutes.on my VERY FIRST SHIFT alone.

Definitely have to give all of them credit for that, but there were still a couple of teachers that weren't very nice to me. All of the clients were really nice to me as well. Most of the instructors and other barretenders were really nice to me during the short time I was working there. Look, I get that small businesses like Pure Barre are really struggling right now because of COVID, so I understand why she is stressed, but to call me at home and personally insult me like that was so unprofessional! The owner was just passive aggressive to me the whole time I was working there and when she couldn't hold her frustrations in any more, she called me while I was studying for a test at home and exploded. When I asked the owner about what these "complaints" actually were, she was very vague and basically just said that I should have known better. When the owner called to let me go, she yelled at me that I was getting "so many complaints" from other barretenders and teachers. not using a very specific, word-for-word greeting when welcoming clients to the studio and not placing the trash cans directly under the sinks in the bathrooms ONE time). Instead, the owner and some of the other staff got on my case about some of the most nitpicky things (i.e. I also ended up making quite a few sales, but these were never acknowledged. For a couple of weeks I was working 30-35 hours a week there (on top of being a full-time engineering student). During the short time I worked there I picked up a LOT of shifts. I originally thought this was because I was new and the other barretenders and teachers were closer with the owner, so I gave it some time and tried to be the best that I could at the job. What gets me is that the owner had NEVER explained this "policy" to me before, but she literally called me "stupid" and a "waste of her time to train" over the phone for basically not being able to read her mind (I asked some of the other barretenders about this policy and none of them had heard of it either).Įven though I only worked there for a few weeks, I did notice that the owner was a bit harder on me than the other barretenders and teachers.

The owner basically said that the instructor would teach an Empower class for that one client while teaching a Classic class at the same time to everyone else in the studio. The owner then yelled that I was supposed to have booked this client into a Classic class at our studio anyway (even though I had tried multiple times to book that client into a Classic class but the client was not having it) and that the instructor would have "made the class fit the client's goals". A few days later I got a very angry phone call from the owner while I was at home studying and she claimed that I had "referred this client to a competing studio" (which wasn't true at all.I merely made a suggestion). Because I just wanted to give this client good customer service, I loosely suggested that other studios in the area may have an Empower class that works better with her schedule. I kept trying to suggest that she take a Classic class instead, but she insisted on taking Empower. There was a prospective client who insisted on her first class being an Empower class, but none of the Empower classes at our studio worked with her schedule. The reason I was let go was really petty (in my opinion). I was recently let go from my barretender position after only working there for a few weeks.